The Avaya Aura® System Manager Administrator (ASAC-0037) validates that the candidate has a basic to intermediate level of technical knowledge to administer the Avaya Aura® System Manager. The Avaya Aura® System Manager Administrator (ASAC-0037) is designed for Avaya customers and partner community for the role of an “Administrator” and issued without an expiration date until …
Administering Avaya Aura® System Manager (61131V) Read More »
The Avaya Aura® Communication Manager Administrator (ASAC-0038) validates that the candidate has a basic to intermediate level of technical knowledge to administer the Avaya Aura® Communication Manager. The Avaya Aura® Communication Manager Administrator (ASAC-0038) is designed for Avaya customers and partner community for the role of an “Administrator” and issued without an expiration date until …
Administering Avaya Aura® Communication Manager (61451V) Read More »
This 4-day Virtual Instructor-Led course is designed for individuals responsible for integrating and supporting Avaya Messaging. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. This course is recommended for students preparing to take the 71801X …
Integrating and Supporting Avaya IX™ Messaging R11 (71801) Read More »
This 4-day Virtual Instructor-Led course is designed for individuals responsible for integrating and supporting Avaya Messaging. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. This course is recommended for students preparing to take the 71801X …
Integrating and Supporting Avaya IX™ Messaging R11 (71801) Read More »
The Avaya IP Office™ Platform Implement (ACIS-7720) validates a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. The Avaya Certified Implementation Specialist can implement, validate, and troubleshoot the installation of a single product, single system, or product family. The Implementation Specialist installs …
Integrating and Configuring IP Office™ Platform Release 11 (77201V) Read More »
The Avaya Aura® Communications Applications Implement (ACIS-7130) validates a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. The Avaya Certified Implementation Specialist can implement, validate, and troubleshoot the installation of a single product, single system, or product family. The Implementation Specialist installs …
Integrating Avaya Aura® Communications Applications (71301V) Read More »
The Avaya Aura® Communications Applications Support (ACSS-7230) credential validates a candidate has achieved an advanced understanding of and competence in troubleshooting, maintaining and administration of Avaya industry leading communications products. The Avaya Certified Support Specialist gathers and interprets system data, identifies issues, and makes changes to ensure maximum availability and performance of a customer’s network. …
Supporting Avaya Aura® Communications Applications (72301V) Read More »
The Avaya Aura® System Manager Administrator (ASAC-0037) validates that the candidate has a basic to intermediate level of technical knowledge to administer the Avaya Aura® System Manager. The Avaya Aura® System Manager Administrator (ASAC-0037) is designed for Avaya customers and partner community for the role of an “Administrator” and issued without an expiration date until …
Administering Avaya Aura® System Manager (61131V) Read More »
The Avaya IP Office™ Platform Implement (ACIS-7720) validates a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. The Avaya Certified Implementation Specialist can implement, validate, and troubleshoot the installation of a single product, single system, or product family. The Implementation Specialist installs …
Integrating and Configuring IP Office™ Platform Release 11 (77201V) Read More »
The Avaya IP Office™ Platform Implement (ACIS-7720) validates a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. The Avaya Certified Implementation Specialist can implement, validate, and troubleshoot the installation of a single product, single system, or product family. The Implementation Specialist installs …
Integrating and Configuring IP Office™ Platform Release 11 (77201V) Read More »
The Avaya IP Office™ Platform Support (ACSS-3000) validates that a candidate has achieved an advanced understanding of and competence in troubleshooting, maintaining, and administering Avaya industry-leading communications products. The Avaya Certified Support Specialist gathers and interprets system data, identifies issues, and makes changes to ensure maximum availability and performance of a customer's network. The Support …
Supporting IP Office™ Platform Release 11 (78201V) Read More »
The Avaya Aura® Communications Applications Implement (ACIS-7130) validates a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. The Avaya Certified Implementation Specialist can implement, validate, and troubleshoot the installation of a single product, system, or product family. The Implementation Specialist installs hardware …
Integrating Avaya Aura® Communications Applications (71301V) Read More »
Avaya Aura® Call Center Elite manages the collection, queuing, assignment and delivery of voice work items to appropriately skilled agents in the contact center. Intelligent routing and resource selection features, determines if customers should be served by the least busy agent, the first available agent, or the agent with skills that best match their needs. …
Implementing Avaya Aura® Call Center Elite (73600V) Read More »
The Avaya Aura® Communication Manager Administrator (ASAC-0038) validates that the candidate has a basic to intermediate level of technical knowledge to administer the Avaya Aura® Communication Manager. The Avaya Aura® Communication Manager Administrator (ASAC-0038) is designed for Avaya customers and partner community for the role of an “Administrator” and issued without an expiration date until …
Administering Avaya Aura® Communication Manager (61451V) Read More »
The Avaya Aura® Core Components Implement (ACIS-7120) validates a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. The Avaya Certified Implementation Specialist can implement, validate, and troubleshoot the installation of a single product, single system, or product family. The Implementation Specialist installs …
Integrating Avaya Aura® Core Components (71201V) Read More »
The Avaya IP Office™ Platform Support (ACSS-3000) validates that a candidate has achieved an advanced understanding of and competence in troubleshooting, maintaining, and administering Avaya industry-leading communications products. The Avaya Certified Support Specialist gathers and interprets system data, identifies issues, and makes changes to ensure maximum availability and performance of a customer's network. The Support …
Supporting IP Office™ Platform Release 11 (78201V) Read More »
The Avaya Aura® System Manager Administrator (ASAC-0037) validates that the candidate has a basic to intermediate level of technical knowledge to administer the Avaya Aura® System Manager. The Avaya Aura® System Manager Administrator (ASAC-0037) is designed for Avaya customers and partner community for the role of an “Administrator” and issued without an expiration date until …
Administering Avaya Aura® System Manager (61131V) Read More »
The Avaya IP Office™ Platform Support (ACSS-3000) validates that a candidate has achieved an advanced understanding of and competence in troubleshooting, maintaining, and administering Avaya industry-leading communications products. The Avaya Certified Support Specialist gathers and interprets system data, identifies issues, and makes changes to ensure maximum availability and performance of a customer's network. The Support …
Supporting IP Office™ Platform Release 11 (78201V) Read More »
The Avaya Aura® Core Components Implement (ACIS-7120) validates a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. The Avaya Certified Implementation Specialist can implement, validate, and troubleshoot the installation of a single product, single system, or product family. The Implementation Specialist installs …
Integrating Avaya Aura® Core Components (71201V) Read More »
Avaya Call Management System (CMS) provides Avaya Call Center Elite customers with the reporting and analysis tools they need to optimize business processes and operate their business more effectively. With CMS, customers can view live, real-time information and see the immediate results of their adjustments. They can also use historical reports to analyze trends, establish …
The Avaya IP Office™ Platform Support (ACSS-3000) validates that a candidate has achieved an advanced understanding of and competence in troubleshooting, maintaining, and administering Avaya industry-leading communications products. The Avaya Certified Support Specialist gathers and interprets system data, identifies issues, and makes changes to ensure maximum availability and performance of a customer's network. The Support …
Supporting IP Office™ Platform Release 11 (78201V) / Spanish Read More »
This 3-day Virtual Instructor-Led course is designed for individuals responsible forIntegrating Avaya Meetings Server Solution. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. This course is recommended for students preparing to take the 71402X-Avaya Meetings …
The Avaya Aura® Core Components Support (ACSS-7220) validates a candidate has achieved an advanced understanding of and competence in troubleshooting, maintaining and administration of Avaya industry leading communications products. The Avaya Certified Support Specialist gathers and interprets system data, identifies issues, and makes changes to ensure maximum availability and performance of a customer’s network. The …
The Avaya Aura® Core Components Support (ACSS-7220) validates a candidate has achieved an advanced understanding of and competence in troubleshooting, maintaining and administration of Avaya industry leading communications products. The Avaya Certified Support Specialist gathers and interprets system data, identifies issues, and makes changes to ensure maximum availability and performance of a customer’s network. The …
The Avaya Aura® Communication Manager Administrator (ASAC-0038) validates that the candidate has a basic to intermediate level of technical knowledge to administer the Avaya Aura® Communication Manager. The Avaya Aura® Communication Manager Administrator (ASAC-0038) is designed for Avaya customers and partner community for the role of an “Administrator” and issued without an expiration date until …
Administering Avaya Aura® Communication Manager (61451V) Read More »
The Avaya Aura® Core Components Implement (ACIS-7120) validates a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. The Avaya Certified Implementation Specialist can implement, validate, and troubleshoot the installation of a single product, single system, or product family. The Implementation Specialist installs …
Integrating Avaya Aura® Core Components (71201V) Read More »
This 4-day Virtual Instructor-Led course is designed for individuals responsible for integrating and supporting Avaya Messaging. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. This course is recommended for students preparing to take the 71801X …
Integrating and Supporting Avaya IX™ Messaging R11 (71801) Read More »
Avaya Aura® Call Center Elite manages the collection, queuing, assignment and delivery of voice work items to appropriately skilled agents in the contact center. Intelligent routing and resource selection features determine if customers should be served by the least busy agent, the first available agent, or the agent with skills that best match their needs. …
Supporting Avaya Aura® Call Center Elite (74600V) Read More »
Awarded