Avaya Credentials
Avaya has consolidated its ACIS and ACSS credentials into one credential named ASTA – Avaya Services Technical Associate. This credential is designed to support Avaya Customers, Business Partners, and Associates.
Avaya’s updated credential program includes two Services and Solutions Credentials.
These credentials are based on having the product knowledge and skills to pass an online Credential Test. Each specific test has a required course completion path. TrainingPros offers courses required to achieve the following Credentials
Avaya Services Technical Associate (ASTA) and Avaya Solutions Administrator (ASAC) Credentials.
ASTA Avaya Services Technical Associate
This credential focuses on implementation and support job functions when managing an Avaya product, solution, or application. ASTA certification job functions can also include administration, maintenance, and troubleshooting.
For each product solution that supports both ASTA Implement and ASTA Support, the online test of ASTA Implement is also part of the ASTA Support solution.
TrainingPros provides curriculum support for the following ASTA credentials:
ASTA – 7120 | |
ASTA – 7130 | Avaya Aura® Communication Applications Technical Associate Implement |
ASTA – 7141 | |
ASTA – 7392 | AXP On-Prem (formerly Avaya Aura® CC Elite) Technical Associate Implement |
ASTA – 7720 | |
ASTA – 3000 | |
ASTA – 3305 | Avaya Experience Portal with Proactive Outreach Manager Technical Associate Support |
ASTA – 7220 | |
ASTA – 7230 | Avaya Aura® Communication Applications Technical Associate Support |
ASTA – 7241 | |
ASTA – 7492 | AXP On-Prem (formerly Avaya Aura ® CC Elite) Technical Associate Support |
ASTA – 7180 | |
ASTA – 9090 | |
ASTA – 9170 |
ASAC Avaya Solutions Administrator Certificate
The Avaya Solutions Administrator Certificate (ASAC) Program is designed for Avaya customers and partners and offers a specific curriculum path for the role of Administrator.
TrainingPros provides curriculum support for the following ASAC certificates:
ASAC – 0018 | |
ASAC – 0037 | |
ASAC – 0038 |
For more information on Avaya’s Credential program, please visit the Avaya Credential Program Site