Avaya Credentials

Avaya Services certifications and certificates are based on having the product knowledge and skills to be able to pass a high-stakes Exam.  Each specific exam has a required course completion path.  TrainingPros offers the courses required to achieve the following Credentials and Certificates

Avaya offers Services Implement and Support Certifications

TrainingPros supports the following ACIS & ACSS certifications.

 ACIS – Avaya Certified Implementation Specialist (details here)

ACSS – Avaya Certified Support Specialist (details here)

These Service Certifications focus on the areas of implementation, administration, maintenance, and troubleshooting. For each product solution that supports both ACIS and ACSS, holding the ACIS is a requirement to earn the ACSS.

Avaya offers Services Technical & Administrator Associates Certificates

TrainingPros Supports the following ASTA & ASAC certificates

      ASTA – 9090 – Avaya Call Management System Technical Associate (details here)

      ASAC – 0038 – Avaya Solutions Administrator Certificate (details here)

The Avaya Services Technical Associate (ASTA) Program is designed for Avaya Partners, Customers, and Associates to validate implementation and support services skills on Avaya’s Products and Solutions where a Certification does not exist. 

The Avaya Solutions Administrator Certificate (ASAC) Program is designed for Avaya customers and partners and offers a specific curriculum path for the role of Administrator.

These programs offer an opportunity to acquire the essential skills and knowledge for implementation or support job functions when managing an Avaya product, solution, or application.

61451V Course Description

This 5-day Virtual Instructor-Led course is designed for individuals responsible for administering and carrying out day to day administration tasks on Avaya Aura® Communication Manager and preparing to take the 61451T – Administering Avaya Aura® Communication Manager Specialized Test.

Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.

Full Course Description