The Avaya IP Office™ Platform Support (ACSS-3000) validates that a candidate has achieved an advanced understanding of and competence in troubleshooting, maintaining, and administering Avaya industry-leading communications products. The Avaya Certified Support Specialist gathers and interprets system data, identifies issues, and makes changes to ensure maximum availability and performance of a customer’s network. The Support […]

The Avaya IP Office™ Platform Implement (ACIS-7720) validates a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. The Avaya Certified Implementation Specialist can implement, validate, and troubleshoot the installation of a single product, single system, or product family. The Implementation Specialist installs […]