This 3-day Virtual Instructor-Led course is designed for individuals responsible for supporting the Avaya IP Office™ Platform solution. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. This course is recommended for students preparing to take […]
The Avaya Aura® Communication Manager Administrator (ASAC-0038) validates that the candidate has a basic to intermediate level of technical knowledge to administer the Avaya Aura® Communication Manager. The Avaya Aura® Communication Manager Administrator (ASAC-0038) is designed for Avaya customers and partner community for the role of an “Administrator” and issued without an expiration date until […]
The Avaya Aura® Core Components Support (ACSS-7220) validates a candidate has achieved an advanced understanding of and competence in troubleshooting, maintaining and administration of Avaya industry leading communications products. The Avaya Certified Support Specialist gathers and interprets system data, identifies issues, and makes changes to ensure maximum availability and performance of a customer’s network. The […]
This 5-day Virtual Instructor-Led course is designed for individuals responsible for Administering Avaya Aura® System Manager and preparing to take the 61131T – Administering Avaya Aura® System Manager Specialized Test. Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by […]
The Avaya Aura® Core Components Implement (ACIS-7120) validates a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family. The Avaya Certified Implementation Specialist can implement, validate, and troubleshoot the installation of a single product, single system, or product family. The Implementation Specialist installs […]
Avaya Call Management System (CMS) provides Avaya Call Center Elite customers with the reporting and analysis tools they need to optimize business processes and operate their business more effectively. With CMS, customers can view live, real-time information and see the immediate results of their adjustments. They can also use historical reports to analyze trends, establish […]
